At Home Apparel, customer satisfaction is important to us. We strive to provide high-quality bedsheets, home textiles, and home apparel products. Please carefully read our Return & Refund Policy before making a purchase.

By placing an order with Home Apparel, you agree to the terms outlined below.

1. Return Eligibility

We accept returns only under the following conditions:

• The return request must be made within 7 days (1 week) from the date of delivery.
• The product must be unused, unwashed, and in its original condition.
• The product must include:
  • Original packaging
  • Tags and labels
  • Accessories (if applicable)
• The item must not show signs of:
  • Use
  • Damage
  • Washing
  • Stains
  • Odors
  • Alterations

Products returned without meeting these conditions may be rejected.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Used or washed products
• Products damaged after delivery
• Products without original packaging
• Clearance or final sale items
• Customized or personalized products
• Products returned after 7 days of delivery

For hygiene and quality assurance reasons, we reserve the right to refuse returns that do not meet our policy requirements.

3. Return Request Process

To request a return, customers must contact our support team within 7 days of receiving the order.

Please provide:

• Full name
• Order number
• Reason for return
• Photos of the product (if applicable)

Return requests can be submitted through:

Email: contact@homeapparel.com

Once your request is reviewed and approved, return instructions will be provided.

4. Return Shipping

Customers may be responsible for return shipping costs unless:

• The wrong product was shipped
• The item arrived damaged
• The item received was defective

We recommend using a trackable shipping service, as Home Apparel is not responsible for lost return shipments.

5. Inspection & Approval

After receiving the returned product, our team will inspect the item to verify that it meets return eligibility requirements.

If approved:

• Refunds or exchanges will be processed accordingly.

If rejected:

• The item may be returned back to the customer at their expense.

6. Refund Policy

Approved refunds will be issued to the original payment method used during checkout.

Refund processing times may vary depending on:

• Payment provider
• Bank processing times
• Credit card company policies

Please allow several business days for the refund to appear in your account after approval.

Shipping fees are generally non-refundable unless the return is due to our error.

7. Damaged or Incorrect Items

If you receive:

• A damaged item
• A defective product
• An incorrect order

please contact us within 48 hours of delivery with clear photos and order details.

We will review the issue and provide an appropriate resolution, which may include:

• Replacement
• Store credit
• Refund

8. Exchange Policy

Exchanges are subject to product availability.

If the requested replacement item is unavailable, we may offer:

• Store credit
• Alternative product options
• Refund approval where applicable

9. Cancellation Policy

Orders may only be canceled before they are shipped.

Once an order has been dispatched, cancellation requests may no longer be accepted.

10. Fraud Prevention

Home Apparel reserves the right to refuse returns or refunds in cases involving:

• Fraudulent activity
• Excessive return abuse
• Suspicious claims
• Policy violations

11. Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time without prior notice.

Changes become effective immediately upon posting on our website.

12. Contact Information

For any questions regarding returns or refunds, please contact us:

Home Apparel
Email: contact@homeapparel.com